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FAQ
 

Q : Why do I choose you?

A :We are a leading popular fashion brand on Amazon and eBay that started in 2007 .Our target audience is the fashion conscious 18-40 women. We aim to be exciting and innovative, offering our customers the fashions they wanted. The most important element that made us popular is that we guarantees safe and smooth shopping experience with the best customer services.

Q.When will I receive my receive my refund or store credit?

A:We'll email you updates throughout the returns process but just in case, here's how it works.

Returns take 2-5 business days to reach our warehouse. Once received, your return will be processed within 1-3 business days. For refunds, please note that your financial institution may need an extra 3-5 business days to clear the funds back into your account

Q:Will I have to pay sales or other tax?

A:We will mark the package in low value, but we can't promise any sales tax. For international orders, customers will be responsible for any import or others tax that might be charge by custom. For US orders, sales tax will be charge if the shipping address is located in Virginia.

Q :How do I know it’s safe to buy from you?

A:We have chosen the best e-commerce service in the industry, and guarantee secure payment processing. Keep in mind that we ensure 100% payment security.

Q : What are the payment methods?

A:We currently accept PayPal and Western Union. More payment options will be added.

Q : What currencies can I use to pay for my orders?

A:We accept US dollars, but not limited. Please contact your bank to confirm if your payment method support exchanging your currencies to US dollars. Buyers are responsible for all exchange fees. If you have difficulties making payment to us, please contact our customer services.

Q : Do you have a shop?

A:We are sorry, we only sell online.

Q : How can I choose my size?

A:For every item we do offer a size chart or specific size description under the page below,please measure carefully before purchasing.

Q : How can I find out my order status?

A : Please login in to your account and click "MY ORDERS".

Q : Can I exchange my items,size or shipping address?

A:Yes you can but you have to inform us before your item is shipped. Please note we can't do the exchange once we have shipped your order. Once the item is shipped, you will have to return the item in order to exchange.

Q : How long will it take get my order?

A:Shipping time may vary from different shipping methods. For standard mail it will take 2-7 business days to arrive within continental US.

Q : Can i return my item?

A:If you are not satisfied with your purchase and want to return them back please contact our customer service first. Buyers are responsible for return shipping cost, unless it involves damaged or wrong items problems.

Q : How to contact you?

A:You can contact us via our Contact US or click this link :http://www.miusol.com/contacts